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HandheldNews.com : Software : Communications : Automatic IVR Polling
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Application Name:

Automatic IVR Polling

URL:

http://www.call-center-tech.com/ivr-polling.htm

Author:

Database Systems Corp.

Version:

12.3

List Price:

Trial Version Duration:

Description:

Automated IVR polls can be conducted by phone using auto dialing technology. Database Systems Corp. (DSC) is a leading provider of call center technology including IVR solutions. This technology is ideally suited for conducting automated IVR polls during political campaigns.

IVR Political Polling

DSC provides automated IVR polling that has been found to be very accurate and eliminate any possibility of bias on the part of the poll taker. Polled individuals receive the same question presented using a recorded message. This eliminates dialect or questioner bias and allows the respondent to answer questions more frankly, rather than being concerned about correctness.

Another form of IVR survey is a computer assisted telephone interview (CATI) application. This survey method uses DSC's award winning interactive voice response software. Automatic phone interviews can be initiated by outbound phone calls or can be a response to caller requests.

Contact Us Today to learn more about IVR survey technology and outsourcing services provided by Database Systems Corp.

Additional IVR Survey Information

The following are additional web pages that including information about DSC IVR surveys and polling solutions.



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