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Location: HandheldNews.com
Message Boards
Palm Help
Palm m100 always loses data w/ battery change!?!
common problem
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Title:

common problem

From:

jr

Email:

hjreif@b-c.com

Added:

6/13/2003 10:30:48 AM

Message:

I have the same problem, it seems to be a poor capacitator that was built in those instruments. There is no backup battery that would be easy to replace and solve the problem.I get a fatal error message every time I change the batteries even if it takes less than 10 seconds. The real scandal for me: if you call the technical support of Palm to address that problem, they want to have a credit card number first and tell you that you have to pay 25 bucks if they can solve the problem!! You have to be desperate to follow such a customer unfriendly policy. There is only one reaction possible, though: consider this when you buy your next handheld or (any other product that also is available from Palm!) I guess nobody wants to get caught with people like this in business. jr



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